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PRIVACY NOTICE
Thank you for visiting our website operated by fancreen(the "Company"). We are committed to providing an exciting and secure online shopping experience and elevated level of personal service synonymous with the company. This commitment includes respecting and protecting the privacy of your personal information.
This Privacy Policy describes the types of information we collect from and about you when you visit our website (each a "Site"). The Websites and all functionality and features on them are collectively referred to as the "Services". This Privacy Policy also explains how the Company may use and share your personal information, as well as your ability to control certain uses of it.
By using the Services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy, including the transfer to and storage of your personal information in the United States/Canada/Hong Kong, and agree to the Terms of Use which are incorporated by reference. If you do not agree, please do not access or use the Services.
Q: What information does the company collect?
A : The Company may collect information from or about you in the following ways:
From the Company's interactions with you : We collect information from and about you and your transactions and other interactions with us. This may include when you use the Services, make a purchase, sign up for our catalog, newsletter or email lists, enter sweepstakes, contests or other promotions, participate in a product review, survey or other similar program, send a gift or virtual gift card to a person, or otherwise contact us.
If you make a purchase with us, we can also retrieve the billing address.
Information You Provide About a Third Party : If you send someone else a communication from the Services, we may collect information such as that person's name, phone number, email, and/or delivery address.
Automatically on the Site : We, or our service providers, may use cookies, web beacons/pixel tags, log files, JavaScript, and other technologies to collect certain non-personal information about visitors to our Site, users of our online services, and interactions with our emails and online advertisements, and to allow the Company to keep track of analytics and certain statistical information. For example, we may collect information such as your browser type, type of operating system or mobile device model, web pages viewed, links clicked, IP address mobile device identifier or other unique identifier, websites visited before arriving at our website, the amount of time you spend view or use the website, the number of times you return, or other clickstream or website usage data, emails we send that you open, forward or click through to our website. Collecting this information and linking it to your personal information helps us customize our website and improve your online shopping experience by saving your preferences while visiting a particular website, and to help identify the website's features, promotions, advertisements and offers that may be of particular interest to you and retarget online and mobile ads to you across computers or devices you may use.
From Third Party Sources : We may obtain information from other sources to update or supplement the information you provide or that we collect automatically (such as information to validate or update your address or other demographic information), or when you connect to the Company through a third party (including through social networks) based on your registration and privacy settings on those third party websites.
Combining Information : We may combine the information we receive from or about you, including information you provide to us and information we automatically collect through the Site, as well as information about other computers or devices you use, with information we collect or receives. about you from other online and offline sources or from other third-party sources.
Third-Party Analytics and Ads: We may also use third-party ads, analytics and tracking tools to better understand who uses the Site, how people use the Site, how we can improve the effectiveness of the Services and related content, and to help us or these third parties provide you with more targeted advertising across the Internet. These third parties may use technologies such as cookies, web beacons, pixel tags, log files, flash cookies or other technologies to collect and store non-personal information. They may also combine information they collect from your interaction with the Site with information they collect from other sources. We do not have access to electricityler control over these third parties' use of cookies or other tracking technologies.
Q: What are my tracking options?
A: Some parts of the website require cookies. By registering for and using the services, you consent to the use of cookies. If you do not consent to the use of cookies, you cannot use the Services. The following is a description of the four categories of cookies and examples of how we use them to provide you with the Services:
Strictly necessary cookies – These cookies are essential for you to browse and use the functions of a website and without them the services cannot be provided. We use these cookies, among other things, to recognize and maintain your logged-in status throughout your visit and manage your shopping bag.
Performance cookies – These cookies collect information about how visitors use the services, such as the pages they visit and whether they receive error messages. This information does not identify you individually and is used in the aggregate to improve our services.
Functionality Cookies – These cookies allow us to remember certain choices you make about how you want to use the Services and provide you with a more personalized experience, such as your shipping country and currency preferences.
Targeting cookies – These cookies are used to deliver online advertisements that are relevant to you and your interests and to measure the effectiveness of advertising campaigns. They may be placed on the Services by us or by our advertising partners with our permission. For more on targeting cookies and your ability to control their use, see the Internet-based advertising section below.
Our system may not respond to Do Not Track requests or headers from some or all browsers. We may use cookies or other technologies to deliver more relevant advertising and to link data collected on other computers or devices that you may use.
To understand your choices to receive more relevant advertising or to manage your preferences, please read the information below:
To learn more about managing your privacy and storage settings and opting out of receiving third-party advertiser cookies, you can visit the Network Advertising Initiative's opt-out page at http://www.networkadvertising.org/managing/opt_out.asp and www . aboutads.info/choices and follow the instructions on how to opt out. For instructions on how to specifically opt out of Criteo's advertising services, see Criteo's Privacy Policy at https://heartsooth.com/pages/privacy-notice.
If you wish to prevent your data from being used by Google Analytics, Google has developed the Google Analytics opt-out browser extension available at https://tools.google.com/dlpage/gaoptout/.
In addition, information about cookies, including how to refuse cookies, can be found at: www.allaboutcookies.org . On your mobile device, you can also adjust your privacy and advertising settings to control whether you want to receive more relevant advertising.
We or our service providers may also use Flash cookies (also known as locally stored objects) or other similar technologies. A Flash cookie is a small data file placed on a computer using Adobe Flash or similar technology that may be built into your computer or downloaded or installed by you on your computer. We use these technologies to customize and improve your online experience, facilitate processes, and customize and store your preferences. Flash cookies can help our website visitors to, for example, set volume preferences linked to a video experience, play games and take surveys. They help us improve our websites by measuring which areas are of greatest interest to customers. They may be recognized by other websites or by our marketing or business partners. Flash cookies are different from browser cookies and the cookie management tools provided by your browser may not delete Flash cookies. To learn how to manage privacy and storage settings for Flash cookies, visit http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html. If you disable Flash cookies or other similar technologies, please be aware that you may not have access to certain features and services that make your online experience more efficient and enjoyable.
Q: How does the company use the information collected?
A : The Company may use the information we collect from and about you for any of the following purposes
To validate, confirm, verify, deliver, install and track your order (including processing payment card transactions, arranging shipping, handling returns and refunds, keeping records of the purchases you make and contacting you about your orders, including by phone) or for to service products that you have purchased from us.
To improve your online shopping experience, including as a way to recognize you and welcome you to the website.To send you catalogues, information, newsletters, advertising materials and other offers from the company or on behalf of our partners and subsidiaries.
To provide you with customized website content, targeted offers, promotions and advertising on the website, through other third party websites or apps, or via email, text messages, offered by the Company or other marketing partners that may be of interest to you.
To improve our websites, products/services, customer service and customer shopping experience.
To use your data in an aggregated non-specific format for analytical and demographic purposes.
To protect the security or integrity of the Site and our business, such as by protecting against and preventing fraud, unauthorized transactions, claims and other liabilities, and managing risk exposure, including by identifying potential hackers and other unauthorized users.
To contact you when necessary or requested, including responding to your questions and comments and providing customer support.
As otherwise described to you at the time of data collection.
Q: What information does the company share with others?
A: The Company may share personal information we collect from and about you in the following ways:
Company Affiliates : We may share collected information within the Company's affiliates and any future additions to the Company's family of affiliates.
Co-marketing partners : Certain areas of the Services may be provided to you in collaboration with third parties, such as companies that provide products and services, reward programs, conduct joint sales programs, sweepstakes, advertising campaigns and other jointly sponsored events. Such services will identify the third party. If you choose to register for any products and/or services provided under the Services, you will either provide your information to both the Company and such third party, or the Company may share your information directly with such third party in order for the third party to fulfill their products and our products and services directly with you.
Other Third Parties : The Company may share your information with selected partners, affiliates and other third parties that we believe may have offers or be of interest to you.
Legal notices; Security : The Company may transfer and/or disclose the information we receive from and about you to comply with a legal obligation; to provide information to regulatory authorities in accordance with applicable law, and when we believe in good faith that the law requires it. We also reserve the right to share information with legal authorities and other companies for fraud protection and credit risk mitigation, to detect technical or security vulnerabilities, to enforce our Terms of Service or other applicable policies, or to otherwise protect the rights, property, safety or safety of third parties, users of the Services, the Company or the public.
Sale of Business : In the normal course of our business, we may sell or buy assets. If another entity acquires all or part of the Company or its family of related companies, information we have collected about you may be transferred to such entity. In addition, if bankruptcy or reorganization proceedings are brought by or against the Company or its family of related companies, such information may be considered an asset of such Company and may be sold or transferred to third parties. If a sale or transfer occurs, we will use reasonable efforts to attempt to require the recipient to use personally identifiable information provided through this Site in a manner consistent with this Privacy Policy.
Service Providers : We use third-party service providers to perform certain services on our behalf when the information is necessary for them to perform their duties.
Aggregate or Anonymous Non-Personal Information : We may also share or sell non-identifiable aggregate or anonymous information with our affiliates, agents, service providers, business partners or other third parties for their marketing or analytics use or for other lawful purposes. This type of non-identifiable and aggregated information cannot be used to identify you personally.
Text marketing and notifications (if applicable): By entering your phone number at checkout and initiating a purchase, subscribing via our subscription to or a keyword, you consent to us sending you text messages (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed X per month. You can unsubscribe from further text messages by clickinglink to unsubscribe. Sending text messages or using automations requires you to enter phone numbers or recipient names in our importer. We will store and use this data to show you campaign analytics and results, including message delivery status, sent status and in some cases whether the purchase resulted in a sale. If you decide to use our link shortener in text messages, we will collect information about whether or not the link was clicked and use it to show results in your analytics. Any other third party services that you may choose to use outside
service@fancreen.store scope (third party link shorteners, GA tracking, etc) you will be referred to their specific third party policies which you must agree to. When we send the text messages, we will send the data to our SMS operator to complete their delivery. Information is shared with our operator only when a marketing campaign is initiated. If your recipients no longer wish to receive messages, they must reply to the message with STOP or contact us at the email address below so that we can unsubscribe them.
Q: How can I view, update or delete my information?
A: If you have made a purchase, you may also contact our customer service department at the email address listed in the "Contact Us" section below to access or update any of this information.
You can also exercise your rights, under applicable laws, to request that we delete or restrict access to your personal information. We may need to retain data for legally permitted purposes and this will be explained to you where necessary.
Q: What choices do I have regarding receiving communications from the Company?
A: If you make a purchase, you will automatically receive promotional messages and direct mail from the company. We provide our customers with the opportunity to "opt out" of their information being used for purposes not directly related to the placement, processing, fulfillment or delivery of a product order. We provide you with the following options if you prefer to "opt out" of receiving information or materials that we believe may be of interest to you:
Electronic promotional offers: You always have the option to "opt out" of receiving promotional messages from the sender only by clicking on the "unsubscribe" link in any of the promotional messages you receive. Additionally, if you have an online account, you can change your email preferences for email from us by logging into the "Your Account" section of the Website.
Direct mail promotional offers: If you wish to be removed from our business directory mailing list, please contact a customer service representative via email to stop receiving paper catalogs.
Other Contact: In any case, you can email us at the email address listed in the "Contact Us" section below.
Q: What are California's privacy rights?
A: If you are a California resident, you may request information about our disclosure of personal information to third parties or affiliates for their direct marketing purposes or personal information to third parties or affiliates for their direct marketing purposes. To make such a request, please send a written request to the following email address indicating that you would like a copy of the Company's "California Privacy Rights" notice:service@fancreen.store . Please include "Attn: California Privacy" in the subject line. We are not responsible for messages that are not properly labeled or sent, or that do not have complete information. It may take up to 30 days for us to process your request. You can submit such a request once a year.
Unaffiliated third parties are independent of the Company and if you wish to be informed about your disclosure choices or to stop communications from such third parties, you must contact those unaffiliated third parties directly.
Q: What about children's privacy?
A: Protecting the privacy of children is important to us, and the Site is not intended for children under the age of thirteen. We do not target the Site to, nor do we knowingly collect, any personal information from such children. If you are not 18 years of age or older, you are not authorized to use the Services. If the Company learns that a child under the age of thirteen has submitted personally identifiable information to the Site, it will use reasonable efforts to remove such information from its files. Parents should be aware that there are parental control tools available online that you can use to prevent your children from sending information online without parental permission or from accessing material that is harmful to minors.
Q: What about security?
A: We have taken certain physical, administrative and technical measures to protect the information we collect from and about our customers and website visitors. Even ifWhile we do everything we can to ensure the integrity and security of our network and systems, we cannot guarantee our security measures. When you enter sensitive information (such as credit card information) on our forms, we encrypt the transmission of that information using Secure Socket Layer Technology (SSL).
Q: What about other sites?
A: Our website may contain links to third party websites that are not affiliated with the Company. These websites may send their own cookies to visitors, collect data or request your information. The privacy policies of these other websites may differ greatly from ours. We are not responsible for the privacy practices of these other websites and cannot guarantee the security of any personal information you provide or collected by such third party websites.
Q: Where and how long is my data stored?
A: Your personal information may be stored and processed on servers in the US/Canada/Hong Kong and is subject to the laws of the US/Canada/Hong Kong. The servers and databases where information may be stored may be located outside the country from which you accessed this website and in a country where data protection and other laws may differ from your home country. Your personal information may be disclosed in response to inquiries or requests from governmental authorities or to respond to legal process in the countries in which we operate. You consent to such cross-border transfer of your personal information.
Personal information that we collect, access or process will be retained only as long as is necessary to fulfill the purposes for which it was collected, is necessary for our legitimate business purposes or is required or authorized by law. Personal information that is no longer required to fulfill the identified purposes will be destroyed, deleted or made de-identified or anonymous.
Q: What if I live internationally?
A: Our digital operations are conducted, in whole or in part, in the US/Canada/Hong Kong. Regardless of where you live, you consent to your personal information being transferred, processed and stored in the United States/Canada/Hong Kong, and allow the Company to use and collect your personal information in accordance with this Privacy Policy.
Q: How does the company communicate changes to this policy?
A: Any changes to our privacy policy will be posted here so you always know what information we collect, how we may use that information, and whether we may disclose it to anyone. Your continued use of the Site following the posting of changes to these Terms constitutes your acceptance of those changes.
Q: Who do I contact if I have additional questions or concerns about this policy? How do I file a complaint?
A: We welcome you to contact us if you have any questions or concerns regarding our privacy practices. Feel free to contact Spriteliving Limited's customer service via e-mail at
service@fancreen.store. For all unsubscribe requests, please contact
service@fancreen.store . For privacy-related questions, contact us
service@fancreen.store
We are open about how we collect and use personal information and welcome your questions and concerns. If you have any questions or complaints about how we handle your personal information, please contact us at
service@fancreen.store . To the extent that you believe that we have not addressed your concerns or otherwise choose to do so, you have the right to file a complaint with a regulatory authority in your country of residence and/or the United States. You can contact the US Federal Trade Commission regarding your concerns. For more information, see https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc.
"By using our website, you (the visitor) consent to allow third parties to process your IP address, to determine your location for the purpose of currency conversion. You also consent to having that currency stored in a session cookie on your browser (a (temporary cookie that is automatically deleted when you close your browser).We do this so that the selected currency remains selected and consistent when you browse our website so that the prices can be converted to your (the visitor's) local currency."